Terms of Service
Last updated April 15, 2026
AGREEMENT TO OUR LEGAL TERMS
We are ITsGuru LLC ("Company," "we," "us," "our"), a company registered in Texas, United States at 1400 Broadfield Blvd, Houston, TX 77084.
We operate the website https://itsguru.com (the "Site"), as well as any other related products and services that refer or link to these legal terms (the "Legal Terms") (collectively, the "Services").
ITsGuru provides managed IT services and technology solutions designed for small to medium-sized businesses. The platform offers comprehensive IT support, including 24/7 monitoring, network management, cloud computing services, cybersecurity protection, and email security.
In addition to core IT support, ITsGuru delivers services such as system integration, data backup and recovery, remote infrastructure management, and custom application development to help businesses automate processes and improve operational efficiency.
The company also provides IT consulting, hardware and software management, and website and digital marketing support, acting as a centralized technology partner for managing an organization’s overall IT infrastructure and digital operations.
These services are typically offered through customized or flat-rate plans, allowing businesses to maintain secure, reliable, and efficient IT environments without the need for in-house technical teams.
You can contact us by phone at (+1)281-789-0059, email at support@itsguru.com, or by mail to 1400 Broadfield Blvd, Houston, TX 77084, United States.
These Legal Terms constitute a legally binding agreement made between you, whether personally or on behalf of an entity ("you"), and ITsGuru LLC.
IF YOU DO NOT AGREE WITH ALL OF THESE LEGAL TERMS, THEN YOU ARE EXPRESSLY PROHIBITED FROM USING THE SERVICES AND YOU MUST DISCONTINUE USE IMMEDIATELY.
The Services are intended for users who are at least 18 years old.
We recommend that you print a copy of these Legal Terms for your records.
TABLE OF CONTENTS
1. OUR SERVICES
2. INTELLECTUAL PROPERTY RIGHTS
3. USER REPRESENTATIONS
4. PURCHASES AND PAYMENT
5. SUBSCRIPTIONS
6. POLICY
7. PROHIBITED ACTIVITIES
8. USER GENERATED CONTRIBUTIONS
9. CONTRIBUTION LICENSE
10. SERVICES MANAGEMENT
11. PRIVACY POLICY
12. TERM AND TERMINATION
13. MODIFICATIONS AND INTERRUPTIONS
14. GOVERNING LAW
15. DISPUTE RESOLUTION
16. CORRECTIONS
17. DISCLAIMER
18. LIMITATIONS OF LIABILITY
19. INDEMNIFICATION
20. USER DATA
21. ELECTRONIC COMMUNICATIONS, TRANSACTIONS, AND SIGNATURES
22. SMS TEXT MESSAGING
23. CALIFORNIA USERS AND RESIDENTS
24. MISCELLANEOUS
25. CONTACT US
1. OUR SERVICES
The information provided when using the Services is not intended for distribution to or use by any person or entity in any jurisdiction or country where such distribution or use would be contrary to law or regulation or which would subject us to any registration requirement within such jurisdiction or country. Accordingly, those persons who choose to access the Services from other locations do so on their own initiative and are solely responsible for compliance with local laws, if and to the extent local laws are applicable.
The Services are not tailored to comply with industry-specific regulations (Health Insurance Portability and Accountability Act (HIPAA), Federal Information Security Management Act (FISMA), etc.), so if your interactions would be subjected to such laws, you may not use the Services. You may not use the Services in a way that would violate the Gramm-Leach-Bliley Act (GLBA).
2. INTELLECTUAL PROPERTY RIGHTS
Our intellectual property
We are the owner or the licensee of all intellectual property rights in our Services, including all source code, databases, functionality, software, website designs, audio, video, text, photographs, and graphics in the Services (collectively, the "Content"), as well as the trademarks, service marks, and logos contained therein (the "Marks").
Our Content and Marks are protected by copyright and trademark laws (and various other intellectual property rights and unfair competition laws) and treaties in the United States and around the world.
The Content and Marks are provided in or through the Services "AS IS" for your personal, non-commercial use or internal business purpose only.
Your use of our Services
Subject to your compliance with these Legal Terms, including the "PROHIBITED ACTIVITIES" section below, we grant you a non-exclusive, non-transferable, revocable license to:
- access the Services; and
- download or print a copy of any portion of the Content to which you have properly gained access,
solely for your personal, non-commercial use or internal business purpose.
Except as set out in this section or elsewhere in our Legal Terms, no part of the Services and no Content or Marks may be copied, reproduced, aggregated, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted, distributed, sold, licensed, or otherwise exploited for any commercial purpose whatsoever, without our express prior written permission.
If you wish to make any use of the Services, Content, or Marks other than as set out in this section or elsewhere in our Legal Terms, please address your request to: support@itsguru.com. If we ever grant you the permission to post, reproduce, or publicly display any part of our Services or Content, you must identify us as the owners or licensors of the Services, Content, or Marks and ensure that any copyright or proprietary notice appears or is visible on posting, reproducing, or displaying our Content.
We reserve all rights not expressly granted to you in and to the Services, Content, and Marks.
Any breach of these Intellectual Property Rights will constitute a material breach of our Legal Terms and your right to use our Services will terminate immediately.
Your submissions
Please review this section and the "PROHIBITED ACTIVITIES" section carefully prior to using our Services to understand the (a) rights you give us and (b) obligations you have when you post or upload any content through the Services.
Submissions: By directly sending us any question, comment, suggestion, idea, feedback, or other information about the Services ("Submissions"), you agree to assign to us all intellectual property rights in such Submission. You agree that we shall own this Submission and be entitled to its unrestricted use and dissemination for any lawful purpose, commercial or otherwise, without acknowledgment or compensation to you.
You are responsible for what you post or upload: By sending us Submissions through any part of the Services you:
- confirm that you have read and agree with our "PROHIBITED ACTIVITIES" and will not post, send, publish, upload, or transmit through the Services any Submission that is illegal, harassing, hateful, harmful, defamatory, obscene, bullying, abusive, discriminatory, threatening to any person or group, sexually explicit, false, inaccurate, deceitful, or misleading;
- to the extent permissible by applicable law, waive any and all moral rights to any such Submission;
- warrant that any such Submission are original to you or that you have the necessary rights and licenses to submit such Submissions and that you have full authority to grant us the above-mentioned rights in relation to your Submissions; and
- warrant and represent that your Submissions do not constitute confidential information.
You are solely responsible for your Submissions and you expressly agree to reimburse us for any and all losses that we may suffer because of your breach of (a) this section, (b) any third party’s intellectual property rights, or (c) applicable law.
3. USER REPRESENTATIONS
By using the Services, you represent and warrant that: (1) you have the legal capacity and you agree to comply with these Legal Terms; (2) you are not a minor in the jurisdiction in which you reside; (3) you will not access the Services through automated or non-human means, whether through a bot, script or otherwise; (4) you will not use the Services for any illegal or unauthorized purpose; and (5) your use of the Services will not violate any applicable law or regulation.
If you provide any information that is untrue, inaccurate, not current, or incomplete, we have the right to suspend or terminate your account and refuse any and all current or future use of the Services (or any portion thereof).
4. PURCHASES AND PAYMENT
We accept the following forms of payment:
- Visa
- Mastercard
- American Express
- Discover
You agree to provide current, complete, and accurate purchase and account information for all purchases made via the Services. You further agree to promptly update account and payment information, including email address, payment method, and payment card expiration date, so that we can complete your transactions and contact you as needed. Sales tax will be added to the price of purchases as deemed required by us. We may change prices at any time. All payments shall be in US dollars.
You agree to pay all charges at the prices then in effect for your purchases and any applicable shipping fees, and you authorize us to charge your chosen payment provider for any such amounts upon placing your order. We reserve the right to correct any errors or mistakes in pricing, even if we have already requested or received payment.
We reserve the right to refuse any order placed through the Services. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed by or under the same customer account, the same payment method, and/or orders that use the same billing or shipping address. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers, or distributors.
5. SUBSCRIPTIONS
Billing and Renewal
Your subscription will continue and automatically renew unless canceled. You consent to our charging your payment method on a recurring basis without requiring your prior approval for each recurring charge, until such time as you cancel the applicable order. The length of your billing cycle will depend on the type of subscription plan you choose when you subscribed to the Services.
Cancellation
You can cancel your subscription at any time by contacting us using the contact information provided below. Your cancellation will take effect at the end of the current paid term. If you have any questions or are unsatisfied with our Services, please email us at support@itsguru.com.
Fee Changes
We may, from time to time, make changes to the subscription fee and will communicate any price changes to you in accordance with applicable law.
6. POLICY
All sales are final and no refund will be issued.
7. PROHIBITED ACTIVITIES
You may not access or use the Services for any purpose other than that for which we make the Services available. The Services may not be used in connection with any commercial endeavors except those that are specifically endorsed or approved by us.
As a user of the Services, you agree not to:
- Systematically retrieve data or other content from the Services to create or compile, directly or indirectly, a collection, compilation, database, or directory without written permission from us.
- Trick, defraud, or mislead us and other users, especially in any attempt to learn sensitive account information such as user passwords.
- Circumvent, disable, or otherwise interfere with security-related features of the Services, including features that prevent or restrict the use or copying of any Content or enforce limitations on the use of the Services and/or the Content contained therein.
- Disparage, tarnish, or otherwise harm, in our opinion, us and/or the Services.
- Use any information obtained from the Services in order to harass, abuse, or harm another person.
- Make improper use of our support services or submit false reports of abuse or misconduct.
- Use the Services in a manner inconsistent with any applicable laws or regulations.
- Engage in unauthorized framing of or linking to the Services.
- Upload or transmit (or attempt to upload or to transmit) viruses, Trojan horses, or other material, including excessive use of capital letters and spamming (continuous posting of repetitive text), that interferes with any party’s uninterrupted use and enjoyment of the Services.
- Engage in any automated use of the system, such as using scripts to send comments or messages, or using any data mining, robots, or similar data gathering and extraction tools.
- Delete the copyright or other proprietary rights notice from any Content.
- Attempt to impersonate another user or person or use the username of another user.
- Upload or transmit any material that acts as spyware or passive collection mechanisms.
- Interfere with or disrupt the Services or networks connected to the Services.
- Harass, annoy, intimidate, or threaten any of our employees or agents.
- Attempt to bypass any measures of the Services designed to prevent or restrict access.
- Copy or adapt the Services’ software.
- Reverse engineer any software comprising the Services.
- Use automated systems like bots, scrapers, or unauthorized scripts.
- Use a buying agent or purchasing agent.
- Collect user data for unsolicited emails.
- Use the Services to compete with us.
- Advertise or sell goods/services without authorization.
- Sell or transfer your profile.
8. USER GENERATED CONTRIBUTIONS
The Services does not offer users to submit or post content. We may provide you with the opportunity to create, submit, post, display, transmit, perform, publish, distribute, or broadcast content and materials to us or on the Services, including but not limited to text, writings, video, audio, photographs, graphics, comments, suggestions, or personal information or other material (collectively, "Contributions"). Contributions may be viewable by other users of the Services and through third-party websites. As such, any Contributions you transmit may be treated in accordance with the Services' Privacy Policy. When you create or make available any Contributions, you thereby represent and warrant that:
- The creation, distribution, transmission, public display, or performance, and the accessing, downloading, or copying of your Contributions do not and will not infringe the proprietary rights of any third party.
- You are the creator and owner of or have the necessary licenses, rights, consents, releases, and permissions to use your Contributions.
- You have written consent of each identifiable individual in your Contributions.
- Your Contributions are not false, inaccurate, or misleading.
- Your Contributions are not unsolicited advertising, spam, or promotional materials.
- Your Contributions are not obscene, abusive, defamatory, or harmful.
- Your Contributions do not ridicule, mock, or harm others.
- Your Contributions do not violate any law or regulation.
- Your Contributions do not violate privacy rights.
- Your Contributions do not involve child exploitation.
- Your Contributions do not include offensive or discriminatory content.
- Your Contributions do not violate these Legal Terms.
Any violation may result in termination of your rights to use the Services.
9. CONTRIBUTION LICENSE
You and Services agree that we may access, store, process, and use any information and personal data that you provide following the terms of the Privacy Policy.
By submitting suggestions or feedback, you agree that we can use it without compensation.
We do not claim ownership of your Contributions, but you are responsible for them and agree not to take legal action against us regarding them.
10. SERVICES MANAGEMENT
We reserve the right, but not the obligation, to:
- Monitor Services for violations
- Take legal action against violators
- Restrict or disable content
- Remove excessive or burdensome files
- Manage Services to protect our rights
11. PRIVACY POLICY
We care about data privacy and security. Please review our Privacy Policy: https://itsguru.com/privacy-policy/.
By using the Services, you agree to be bound by our Privacy Policy.
The Services are hosted in the United States. If accessed from other regions, you consent to data transfer to the United States.
12. TERM AND TERMINATION
These Legal Terms shall remain in full force and effect while you use the Services.
WITHOUT LIMITING ANY OTHER PROVISION OF THESE LEGAL TERMS, WE RESERVE THE RIGHT TO, IN OUR SOLE DISCRETION AND WITHOUT NOTICE OR LIABILITY, DENY ACCESS TO AND USE OF THE SERVICES (INCLUDING BLOCKING CERTAIN IP ADDRESSES), TO ANY PERSON FOR ANY REASON OR FOR NO REASON.
We may terminate your use or participation in the Services or delete any content or information that you posted at any time, without warning, in our sole discretion.
If we terminate or suspend your account, you are prohibited from creating a new account under any name. We reserve the right to take legal action, including civil and criminal remedies.
13. MODIFICATIONS AND INTERRUPTIONS
We reserve the right to change, modify, or remove the contents of the Services at any time without notice.
We will not be liable for any modification, price change, suspension, or discontinuance of the Services.
We cannot guarantee the Services will always be available. Interruptions, delays, or errors may occur.
You agree that we have no liability for any loss or inconvenience caused by service interruptions.
14. GOVERNING LAW
These Legal Terms and your use of the Services are governed by the laws of the State of Texas.
15. DISPUTE RESOLUTION
Informal Negotiations
The Parties agree to attempt to resolve disputes informally for at least thirty (30) days before initiating arbitration.
Binding Arbitration
If unresolved, disputes will be resolved through binding arbitration under the American Arbitration Association (AAA).
You waive the right to a jury trial.
Arbitration may occur in Texas, United States.
Each party bears fees unless determined otherwise.
Disputes must be filed within one (1) year.
Restrictions
No class-action or representative lawsuits are permitted.
Exceptions
Disputes involving intellectual property, theft, privacy violations, or injunctive relief are excluded from arbitration.
16. CORRECTIONS
There may be information on the Services that contains typographical errors, inaccuracies, or omissions.
We reserve the right to correct errors and update information at any time without prior notice.
17. DISCLAIMER
THE SERVICES ARE PROVIDED ON AN AS-IS AND AS-AVAILABLE BASIS. YOU AGREE THAT YOUR USE OF THE SERVICES WILL BE AT YOUR SOLE RISK.
TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
WE ARE NOT LIABLE FOR ERRORS, INTERRUPTIONS, VIRUSES, OR DAMAGES RESULTING FROM USE OF THE SERVICES OR THIRD-PARTY CONTENT.
18. LIMITATIONS OF LIABILITY
IN NO EVENT WILL WE OR OUR EMPLOYEES BE LIABLE FOR ANY DAMAGES INCLUDING LOSS OF DATA, PROFITS, OR REVENUE.
OUR LIABILITY WILL BE LIMITED TO THE LESSER OF THE AMOUNT PAID BY YOU IN THE LAST SIX (6) MONTHS OR $2,500 USD.
SOME LAWS MAY NOT ALLOW LIMITATIONS, SO THESE MAY NOT APPLY TO YOU.
19. INDEMNIFICATION
You agree to defend, indemnify, and hold us harmless from any claims, damages, or expenses arising from your use of the Services, breach of these Legal Terms, or violation of any law or third-party rights.
20. USER DATA
We maintain certain data to manage performance of the Services.
You are responsible for your data and agree that we are not liable for any loss or corruption of data.
21. ELECTRONIC COMMUNICATIONS, TRANSACTIONS, AND SIGNATURES
By using the Services, you consent to receive electronic communications and agree that electronic agreements and signatures are legally binding.
22. SMS TEXT MESSAGING
Program Description
By opting into SMS, you consent to receive messages such as reminders and alerts.
Opting Out
You can stop messages by replying “STOP”.
Message and Data Rates
Carrier rates may apply. Carriers are not liable for delays.
Support
Reply “HELP” or contact support@itsguru.com.
23. CALIFORNIA USERS AND RESIDENTS
If a complaint is not resolved, you may contact the California Department of Consumer Affairs.
24. MISCELLANEOUS
These Legal Terms constitute the entire agreement between you and us.
We may assign rights at any time. If any provision is invalid, others remain in effect.
25. CONTACT US
ITsGuru LLC
1400 Broadfield Blvd
Houston, TX 77084
United States
Phone: (+1)281-789-0059
support@itsguru.com